- 1. Answering phones
- 2. Scheduling appointments
- 3. Greeting patients
- 4. Updating patient records
- 5. Insurance and billing
- 6. Collecting patient payments
- 7. Scheduling laboratory tests and x-rays
- 8. Preparing patients for examination
- 9. Assisting the physician during the examination
- 10. Instructing patients on medication and diet
Being a medical assistant is a demanding but rewarding job. To be successful in this career, there are certain duties you need to perform well.
Checkout this video:
1. Answering phones
1. Answering phones
2. Scheduling patients
3. Updating and filing patients’ medical records
4. Preparing patients for examination
5. Taking blood pressure, weight, and temperature
6. Assisting the physician during examinations
7. Instructing patients on medications and special diets
8. Arranging laboratory tests and x-rays
9. Performing basic laboratory tests
10. Keeping exam and treatment rooms clean and stocked
2. Scheduling appointments
A medical assistant’s general duties include scheduling appointments, handling correspondence, greeting patients and visitors, maintaining medical records and answering phones. More specifically, a medical assistant may:
-Schedule appointments and maintain appointment calendars
-Greet patients and visitors
-Maintain medical records
-Handle billing and insurance paperwork
3. Greeting patients
A medical assistant’s duties include greeting patients, taking medical histories and providing patients with information about the practice. Medical assistants also schedule appointments, take messages, handle correspondence, fill out insurance forms and arrange for hospital admissions and laboratory services. In addition, they may perform basic laboratory tests, dispose of contaminated supplies, sterilize instruments and change dressings. Some Medical Assistants specialize in areas such as optometry or podiatry.
4. Updating patient records
Updating patient records is one of the general duties of a medical assistant It is important to keep accurate and up-to-date records on all patients in order to provide quality care. This includes updating the medical history, medications, allergies, immunizations, and other important information.
5. Insurance and billing
5. Insurance and billing
Working in a medical office, you will be responsible for a number of administrative tasks, including insurance and billing. In many cases, you will be the first point of contact between the patient and the office, so it is important that you are able to Answer questions related to insurance coverage
– File insurance claims
– Keep track of payments
– Follow up on unpaid claims
– Understand different types of insurance plans
– Deal with patients who have little or no insurance coverage
6. Collecting patient payments
6.1 Greet the patient
6.2 Inform the patient of the amount owed
6.3 Present the bill to the patient
6.4 Receive payment from the patient
6.5 Thank the patient
7. Scheduling laboratory tests and x-rays
There are many general duties that a medical assistant is responsible for. This article will focus on the seventh duty, which is scheduling laboratory tests and x-rays.
As a medical assistant, you will need to have excellent organizational skills in order to keep the laboratory running smoothly. You will be responsible for scheduling appointments for patients, as well as ordering and stocking supplies. It is important to maintain good communication with the lab technicians, so that you can ensure that all tests are performed in a timely manner.
In addition to scheduling laboratory tests, you may also be responsible for scheduling x-rays. X-rays are an important diagnostic tool, and it is crucial that they are performed correctly. You will need to make sure that the patient is properly positioned before the x-ray is taken, and that all of the necessary equipment is set up. Once the x-ray is complete, you will need to send it off to be processed.
Scheduling laboratory tests and x-rays can be a challenging but rewarding job. With good organizational skills and attention to detail, you can help ensure that patients receive the care they need.
8. Preparing patients for examination
The medical assistant’s responsibilities include preparing patients for examination. This may involve taking the patient’s vital signs, such as blood pressure, weight, and temperature. The medical assistant may also remove clothing and any jewelry that might interfere with the examination.
9. Assisting the physician during the examination
The Medical Assistant’s (MA) duties vary from office to office, depending on the size and location of the practice, as well as the specialty. In a small office, the MA may do a little bit of everything, from answering phones to scheduling patients to transcribing dictation. Larger practices and those located in hospitals or clinics tend to have MAs with more specific duties. The following list includes some of the most common tasks performed by MAs, regardless of practice size or location.
Maintaining Medical records This involves anything from scheduling appointments and handling billing to transcribing dictation and ordering supplies.
Answering phones: The MA is often the first point of contact for patients calling the office. He or she needs to be able to answer general questions about the practice, take messages, and schedule appointments.
Greeting patients: When patients arrive for their appointments, it’s the MA’s job to check them in and make them feel welcome. This may involve taking their vital signs and updating their medical history.
Assisting the physician during the examination: The MA may be asked to hand the physician instruments or supplies, help position patients for examinations, or provide moral support to anxious patients.
Performing diagnostic tests: Depending on his or her training and state regulations, an MA may be allowed to perform certain types of diagnostic tests, such as audiometry or phlebotomy.
10. Instructing patients on medication and diet
A medical assistant’s duties include instructing patients on medications and diets. It is important for medical assistants to be able to explain why a patient is taking a certain medication and what the possible side effects are. Medical assistants should also be able to explain what a patient’s diet should consist of and why it is important to follow the diet.