What Questions to Ask During a Medical Assistant Interview

Asking the right questions during a medical assistant interview can make or break your chances of getting the job. Here are some questions you should ask.

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Why you want to be a medical assistant

Before your interview, it’s important to reflect on why you want to be a medical assistant and what qualities you have that will make you a great fit for the role.

Some potential questions you may be asked during your interview include:
-What inspired you to pursue a career as a medical assistant?
-What do you think are the most important qualities for a successful medical assistant?
-What do you think are the biggest challenges you will face as a medical assistant?
-How do you think you can contribute to our medical practice?
-What do you think makes our medical practice unique?

Preparing for questions like these ahead of time will help you feel more confident and give you the best chance of impressing your interviewer and getting the job.

Your experience in customer service or the medical field

When interviewing for a medical assistant position, be prepared to discuss your experience in customer service or the medical field. You will also want to be prepared to answer questions about your clinical skills, such as taking blood pressure or giving injections. Finally, you will want to be prepared to answer questions about your availability and schedule flexibility.

Your experience working with computers and medical software

During your medical assistant interview, the employer will want to know about your experience working with computers and medical software. They may ask you specifically about your experience with electronic medical records (EMR) systems, scheduling software, and billing/coding software. Be prepared to answer questions about the types of software you are familiar with and how you would use them in a medical office setting.

Your experience taking medical histories or administering medical exams

Have you ever taken a medical history or administered a medical exam? If so, what was your experience like? How well did you communicate with the patient? How well did you follow instructions?

Your experience with insurance billing or coding

An important question to ask during a medical assistant interview is about your experience with insurance billing or coding. This will give the interviewer a better understanding of your skills and experience in this area.

Other questions that may be asked during the interview include:
-What inspired you to become a medical assistant?
-What are some of the most important qualities a medical assistant should possess?
-What do you think sets you apart from other medical assistants?
-What do you think are the biggest challenges facing Medical assistants today?

Your experience handling medical records

What was your experience handling medical records?
-How did you ensure accuracy and completeness of patient records?
-What was your experience with electronic medical records?
-How did you handle confidential patient information?

Your experience scheduling appointments

What questions should you ask during a medical assistant interview?

Be sure to ask about the duties of the position and what the expectations are. You should also inquire about the type of patients seen at the facility, the average length of appointments, and whether or not there is a dress code.

When interviewing for a position as a medical assistant, be prepared to discuss your experience scheduling appointments and handling patient inquiries. You will also want to be able to demonstrate your knowledge of Medical Terminology as well as your ability to take accurate patient history and vital signs.

Your experience handling patient calls

You should be prepared to discuss your experience handling patient calls during your medical assistant interview. The interviewer will want to know how you handle patients who are angry or upset, how you deal with difficult callers, and what kind of impression you leave with patients after a call. Be sure to give specific examples of how you have handled patient calls in the past and why you feel that you are good at it.

Your experience with laboratory work

Assuming you have some experience with laboratory work, here are a few potential questions you could be asked about your experience during a medical assistant interview:
-What specific laboratory tasks are you experienced with?
-How comfortable are you working with various laboratory equipment?
-Have you ever encountered any challenges while performing laboratory work? If so, how did you resolve them?

Your experience with pharmacy work

What experience do you have with pharmacy work?

-How long have you worked in a pharmacy?
-What is your experience with handling prescription medications?
-What is your experience with customer service?
-What is your experience with stocking shelves and keeping the pharmacy organized?