What Does a Medical Billing Assistant Do?

A medical billing assistant is responsible for submitting insurance claims on behalf of patients. They may also be responsible for coding medical procedures and maintaining patient records.

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Job Description

A medical billing assistant is responsible for a variety of tasks related to billing and coding in a healthcare setting. They may be responsible for verifying patient insurance coverage, entering patient data into the billing system, preparing invoices for patients or insurance companies, and following up on unpaid bills. In some cases, they may also be responsible for training new employees or answering patient questions about their bill.


A medical billing assistant typically works in the business office of a healthcare facility, such as a hospital, doctor’s office or clinics. The medical billing assistant will work with patients to process and file insurance claims and answer any billing questions that patients may have. They may also be responsible for coding medical procedures and keeping track of payments made by insurance companies.

The medical billing assistant may also be responsible for collections and working with patients to set up payment plans. They may work closely with the office manager or administrator to ensure that the office is running smoothly.


Medical billing assistants help to manage patient accounts and coding for medical procedures in healthcare facilities. They usually report to a medical billing manager or supervisor, and may work with other assistants as well as medical billers and coders. Qualifications for this position include a high school diploma or equivalent, and some postsecondary education in medical billing and coding, as well as experience working in a medical office or healthcare facility. Medical billing assistants must be detail-oriented and organized, with good communication skills.


The median pay for medical billing assistants in the United States is $15.61 per hour, or $32,490 per year. Medical billing assistants earn a median salary of $30,780. The highest-paid 10 percent of medical billing assistants earn more than $44,380, while the lowest-paid 10 percent earn less than $21,430 annually.

Career Outlook

A medical billing assistant is responsible for a variety of tasks related to the billing process in a healthcare facility. They may interact with patients to obtain needed information, prepare bills for insurance companies, follow up on unpaid claims, and process payments. A medical billing assistant typically reports to a medical biller or office manager.

The job outlook for medical billing assistants is positive, with an expected growth rate of 22% from 2018-2028, according to the US Bureau of Labor Statistics. This growth is largely due to the increasing need for healthcare services as the population ages. Medical billing assistants with experience and specialized training will have the best job prospects.

Key Skills

A medical billing assistant is responsible for a number of tasks in a medical office, all related to billing and payments. As the first point of contact with patients, billing assistants must be able to handle customer service inquiries related to billing, including insurance coverage and co-payments. They also process patient medical records, including coding diagnoses and procedures for insurance reimbursement. In some cases, they may verify insurance benefits or collect co-payments from patients.

What to Expect

Medical billing assistants work in the medical billing and coding department of a hospital or doctor’s office. They are responsible for maintaining patient records, insurance information, and medical codes. They use this information to generate invoices and process insurance claims.

Billing assistants must have a thorough knowledge of Medical coding systems and be able to input data accurately. They must be able to multitask and keep accurate records. excellent customer service skills are also necessary in order to answer patient questions and resolve billing issues.


Medical billing assistants typically need postsecondary education, and many have completed a certificate or associate’s degree program in medical billing and coding. Some employers also may require certification. Although not required, certification demonstrates competency and may lead to advancement opportunities.


Medical billing assistants work with patients and insurance companies to resolve billing issues and process payments. They may also work with medical coding specialists to ensure that insurance claims are filed correctly. Certification is not required to work as a medical billing assistant, but it may give candidates an advantage when applying for jobs. completion of a postsecondary program in medical billing or a related field is typically required.

Job Opportunities

Medical billing assistants play an important role in the healthcare industry. They work directly with patients and insurance companies to ensure that medical bills are paid accurately and on time.

Medical billing assistants typically have at least a high school diploma, although some jobs may require postsecondary education or training. Most medical billing assistants complete on-the-job training, which typically lasts for several months.

Job opportunities for medical billing assistants are expected to be good. Candidates who have experience with computerized billing systems and who are familiar with insurance reimbursement procedures will have the best job prospects.

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