The Virginia Department of Medical Assistance Services in Richmond VA

The Virginia Department of Medical Assistance Services (DMAS) is the state agency that administers the Medicaid program, which provides health care coverage for low-income and disabled Virginians. DMAS also administers the Children’s Health Insurance Program (CHIP), and the Family Access to Medical Insurance Security (FAMIS) program.

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The Virginia Department of Medical Assistance Services: Who We Are and What We Do

The Virginia Department of Medical Assistance Services (DMAS) is the state agency that administers Medicaid and the State Children’s Health Insurance Program (CHIP) in Virginia. DMAS is committed to working with our stakeholders to improve accessibility, affordability, and quality of healthcare for Virginians.

We administer a wide range of programs and services related to medical assistance services, long-term care, behavioral health care, and developmental services. Our programs include:

-Medicaid: A state and federally funded program that provides health coverage to low-income adults, families with children, pregnant women, people with disabilities, and the elderly.
-CHIP: A state and federally funded program that provides health coverage to low-income children who are not eligible for Medicaid.
-Long-Term Care Services: A Medicaid program that provides a wide range of services to people who are aged or disabled and need help with activities of daily living. These services can be provided in the home, in the community, or in long-term care facilities.
-Behavioral Health Services: A Medicaid program that provides a wide range of services to people with mental illness or substance use disorders. These services can be provided in the home, in the community, or in treatment facilities.
-Developmental Services: A Medicaid program that provides a wide range of services to people with developmental disabilities. These services can be provided in the home, in the community, or in specialized facilities.

The Virginia Department of Medical Assistance Services: Our History

The Virginia Department of Medical Assistance Services (DMAS) is the state agency that administers Medicaid and the Children’s Health Insurance Program (CHIP) in Virginia. DMAS is committed to increasing access to quality healthcare for Virginians by working with our partners to improve outcomes and increase efficiency in the delivery of Medicaid services.

DMAS was created in July 1998 as a result of the merger of the Virginia Department of Health CareFinancing and the Virginia Department of Medical Assistance. DMAS is headquartered in Richmond, VA.

The Virginia Department of Medical Assistance Services: Our Mission

The Virginia Department of Medical Assistance Services is dedicated to providing high quality, cost effective medical and behavioral health care services to low-income Virginia residents. We strive to promote healthy living and to provide access to care for those who need it most. Our mission is to provide access to quality medical and behavioral health care for all Virginians.

The Virginia Department of Medical Assistance Services: Our Services

The Virginia Department of Medical Assistance Services (DMAS) is the state agency that administers Medicaid and the State Children’s Health Insurance Program (CHIP) in Virginia. DMAS is committed to ensuring that eligible Virginians have access to high-quality health care services.

Our Services:
-We provide medical assistance to eligible low-income Virginians through the Medicaid program.
-We also provide health insurance to eligible low-income children through the CHIP program.
-In addition, we work with a variety of partners to ensure that Virginians have access to preventive services, long-term care, and mental health and substance abuse services.

The Virginia Department of Medical Assistance Services: How We Help

The Virginia Department of Medical Assistance Services is the state agency that provides Medicaid benefits to low-income and disabled Virginians. We are located in Richmond, Virginia.

We work with Virginians who need help paying for their health care. We also work with medical providers and health plans to make sure that Medicaid recipients get the care they need.

We provide several different types of assistance, including:
-Medical coverage for low-income adults, children, pregnant women, and people with disabilities
-Behavioral health services for people with mental illness or substance use disorders
-Long-term care services for people who are aged or have disabilities

If you think you or someone you know may be eligible for Medicaid benefits, please contact us. We can help you determine if you are eligible and how to apply for benefits.

The Virginia Department of Medical Assistance Services: Our Impact

The Virginia Department of Medical Assistance Services (DMAS) is the state agency that administers Medicaid and the Children’s Health Insurance Program (CHIP) in Virginia. Medicaid and CHIP provide health coverage to eligible low-income adults, children, pregnant women, and people with disabilities.

In 2018, DMAS served more than 1.4 million Virginians with Medicaid and CHIP coverage. These programs provide access to vital health care services for our most vulnerable citizens.

DMAS is committed to improving the health of Virginians by providing access to quality health care. We work tirelessly to ensure that our programs are meeting the needs of our beneficiaries and that providers have the resources they need to deliver high-quality care.

Our impact goes beyond providing health insurance coverage; we are working to improve the overall health of Virginia’s citizens. We are doing this by promoting healthy lifestyles, increasing access to preventive services, and supporting innovative approaches to care delivery.

The Virginia Department of Medical Assistance Services: FAQs

The Virginia Department of Medical Assistance Services (DMAS) is the state agency that administers Medicaid and the Children’s Health Insurance Program (CHIP) in Virginia. DMAS is committed to working with providers to improve the quality of care for our members.

We are glad you have chosen to work with us! Below are some frequently asked questions that may help you as you get started:

Q: How do I enroll my practice in Medicaid?
A: To enroll your practice in Medicaid, please complete the Provider Enrollment Application and submit it to our office along with the required documentation. You can find the application and instructions on our website under Provider Resources.

Q: How often do I need to renew my enrollment?
A: You must renew your enrollment every two years. We will send you a notice at least 60 days before your enrollment expires. You can find instructions for renewing your enrollment on our website under Provider Resources.

Q: How do I change my address or contact information?
A: You can update your address and contact information online through the Virginia Medicaid Management Information System (VAMMIS) provider portal or by contacting our Provider Enrollment Unit at 1-877-638-5085.

Q: How do I submit a claim?
A: Claims can be submitted electronically through VAMMIS or by paper claim form. For more information on claims submission, please visit our website under Provider Resources.

The Virginia Department of Medical Assistance Services: Stories from Our Clients

The Virginia Department of Medical Assistance Services (DMAS) is the state agency that administers Medicaid and the Children’s Health Insurance Program (CHIP) in Virginia. DMAS is committed to providing quality customer service to our clients. To that end, we want to share some of our clients’ stories about the exceptional customer service they have received from DMAS staff.

We hope that by sharing these stories, we will inspire other state agencies and businesses to provide quality customer service. We also hope that our clients will feel appreciated and valued.

If you have a story about exceptional customer service from DMAS, please share it with us!

The Virginia Department of Medical Assistance Services: How You Can Help

The Virginia Department of Medical Assistance Services (DMAS) is responsible for the administration of the Commonwealth’s Medicaid program. Medicaid is a state and federal partnership that provides health insurance coverage to low-income individuals and families. DMAS also administers the state’s Children’s Health Insurance Program (CHIP), which provides health coverage to low-income children who do not qualify for Medicaid.

In addition to providing health insurance coverage, DMAS also works to improve the health and well-being of Virginians by promoting access to quality health care, coordinating medical services, and working with provider networks to improve care coordination. DMAS also strives to control costs and ensure that Medicaid beneficiaries have access to the care they need.

You can help DMAS in its mission to improve the health and well-being of Virginians by:

Becoming a Medicaid provider: You can help ensure that low-income Virginians have access to quality health care by becoming a Medicaid provider. To learn more about becoming a Medicaid provider, please visit https://www.virginiamedicaid.dmas.virginia.gov/wps/portal/!ut/p/_s.7_0_A/7_0_1OB/.
Making a donation: You can make a monetary donation to DMAS through the Commonwealth of Virginia’s website at https://secure3.convio.net/vsp/site/SPageNavigator/donate_now_page2b.html?gclid=Cj0KCQjwtLDtBRD0ARIsAHaY_5fCWfU7IHfTXrbSUWql4tbVfyYU6UgFgqo-anUCpZhDX7OMbyORiqQaAlNdEALw_wcB&s_subsrc=www.vspcontribute.org%2Fways-to-give%2Fmake-a-gift&eid=110140#!/donation/.

The Virginia Department of Medical Assistance Services: Contact Us

The Virginia Department of Medical Assistance Services is committed to providing the best possible customer service to our clients. We have a staff of customer service representatives who are available to answer your questions Monday through Friday from 8:00 a.m. to 5:00 p.m.

We also have an automated phone system that you can call 24 hours a day, 7 days a week for general information about our programs and services. The number for this system is 1-804-367-4400.

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